Social Media Moderator

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WildWorks creates interactive entertainment for kids that’s fun, substantive, and beautiful. Founded in 2003 by game industry veterans (originally as “Smart Bomb Interactive”), WildWorks builds and publishes blockbuster mobile, social and online games; including the #1 online playground for kids in the U.S., Animal Jam. Through a collaborative association with the National Geographic Society, Animal Jam incorporates rich factual content about science and animals, and provides free learning resources for teachers and parents through its “AJ Academy” portal. WildWorks is headquartered in Salt Lake City, Utah, with a satellite office in Amsterdam, Netherlands. The WildWorks team of 120 includes the best multimedia artists, engineers, designers, safety experts, and community support staff now working in interactive media. Opportunity If you love making things millions of kids will enjoy, and you want to work on a revolutionary gaming project, this is an opportunity to join a highly collaborative team and create the future of Animal Jam, already the #1 MMO playground for kids. Animal Jam is developed at our studio in downtown Salt Lake City, Utah; 20 minutes away from spectacular wilderness and outdoor recreation, including the greatest skiing on Earth. Job Description Review and interact with customers on our social media sites. Appropriately interact with child audiences and parents. Report on your findings to management and team leaders. Attend regular meetings (remotely, via web conferencing). Ability to type with speed and accuracy. Ability to learn new programs at an accelerated rate. Ability to read and discuss sometimes difficult situations in a mature and professional manner. Ability to multi task and flexibility to change. Qualifications Extensive knowledge with Social Media channels including Twitter, Facebook, Instagram, and WordPress. Experience working with Sprout Social media management system a plus Ability and desire to work weekends and holidays. Experience working with children or teens (off or online) a plus. Previous experience in customer support/community management/online moderation. Internet savvy, with a basic proficiency in MS Office programs. Excellent communication skills - written and oral. Strong moral character and a team player. Pop culture addict. College degree or coursework in communication, media, game development, or related courses. Additional Information All your information will be kept confidential according to EEO guidelines.


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